SHIPPING POLICY

We ship to customers in the United States.

Please allow 48 hours after completing your payment for us to process your order.

Order Cancellations
Need to cancel your order? No problem — just email us at hello@velpani.com as soon as possible using the same email address you used at checkout. Please note: We ship most orders within the same day, often even sooner. Because of this fast turnaround, there's only a small window to cancel before your order is dispatched. If your order hasn't shipped yet, we'll issue a full refund right away. If it has already shipped, we won't be able to cancel it — but don't worry, we're always happy to work with you to find a solution. Once the order has been dispatched, you will have to go through our standard return policy at velpani.com/pages/return-policy

Shipping Times
United States: 2-3 business days

Track your order by using our Track Order feature or by contacting our support team at hello@velpani.com